When you choose Private cremation, you will receive your pet's ashes back. These ashes (or cremains) are returned to you in a scatter box. (If you prefer, you can select a more permanent container such as a pewter urn, wooden urn, paw print or jewelry that will hold all or some of your pet's ashes. *If you want to bury your pet in your own yard, but you don't have a large enough space to do so, ask us about our biodegradable bury pouches for ashes.)
— if a more permanent keepsake is not requested, then ashes will be returned to you in a scatter box
Communal cremation is when your pet is cremated with other pets. In this case, the ashes cannot be returned to you. Making this decision is no less respectful of the animal, and some people take comfort in knowing that their once fun-loving and sociable pet will not be 'alone' when it is cremated. Since the cremation process is irreversible, and the type of cremation you choose is final, please be sure you are comfortable with the decision you make regarding type of cremation.
— suggested for those owners who will not require ashes to be returned. Please see Keepsakes tab if you want a memento of your pet, such as a paw print or personalized plaque
Types of Cremation
Note: We aspire to return your pet's ashes (cremains) to you within 2 days. In some cases we can return your beloved pet's cremains back to you within 24 hours with no extra fees, but this isn't always an option. Please ask your Guardian representative for details. Additional fees may apply.
Transportation Distances: Transportation is free within Edmonton, St. Albert, Sherwood Park, Spruce Grove, Stony Plain, Leduc, Beaumont, Nisku, and Morinville.
For Areas Outside our Free Transport zone: Please contact Guardian staff to make arrangements for rural transportations. Any extra fees that may be charged are based on distance and time. We are here to help, so don't hesitate to contact us.
Frequently Asked Questions
My pet passed away at home. What should I do?
After your pet passes, and you've had the opportunity to say your final goodbye, you can contact Guardian staff to arrange for a time to have us come pick up your beloved pet. Please use the "Let's Chat" text button below, the email form in the "Contact Us" tab, or phone us directly. You can expect an answer within minutes if we aren't available immediately.
How do I know I'm getting my own pet's ashes back when I choose Private Cremation?
This is the question we are asked most often, and in fact, it's part of the reason we decided to start Guardian Pet Cremation Services.
Complete transparency is necessary to put our clients' minds at ease. We welcome you to ask any questions you'd like, or even to bring your pet to our facility yourself.
We also offer video confirmation of the handling of your pet, although this option is difficult for most pet parents. Arrangements must be made at time of booking.
We will do whatever it takes to put your mind at ease, so if you have requests or concerns, please let us help you however we can. At this difficult time, nothing is more important than assuring you are comfortable with your decision.
We will treat your pets as if they are our own - with gentleness and respect at all times.